Report to authorities
We document what public records and the businesses themselves say. We do not file complaints, negotiate refunds, or act as a regulator. If money, a vehicle, or cargo is involved, the agency that can actually act is usually a government office — here is where each kind of problem goes.
Before you file anything
Use it for: A carrier or broker operating without authority, refusing to release a vehicle, double-brokering, or unsafe operation.
Federal motor carrier regulator. Have the USDOT/MC number, the property address, and dates ready.
Open FMCSA National Consumer Complaint DatabaseUse it for: Deceptive business practices, impersonation, phishing, or money sent that produced no service.
Generates a confirmation number you can attach to other filings.
Open Federal Trade CommissionUse it for: Consumer fraud and deceptive registration or advertising that happened to you in your state.
The AG's office is usually the agency with real enforcement power over a business in that state.
Open Your state Attorney GeneralUse it for: Vehicle or cargo title documents, checks, or keys sent by mail that never arrived, or a mailing address used to impersonate a company.
Postal inspectors handle mail-based transport fraud and can act on a mailing address.
Open U.S. Postal Inspection ServiceUse it for: Phishing email, spoofed dispatch, fake carrier websites, or wire transfers sent after a fraudulent message.
Include message headers, sender addresses, and wire details if funds moved.
Open FBI Internet Crime Complaint CenterUse it for: A vehicle, cargo, or equipment taken from your address or your property.
A police report number is the document most other agencies will ask for first.
Open Local police departmentUse it for: A dispute with a registered business where you want a record and a response from the company.
Not a regulator, but a company response is often filed here.
Open Better Business Bureau